Creating a Global Virtual Workforce
J.W. Oliver Jr – ZimWorX
The world has truly changed!
Video calls are now the norm, virtual teams are flourishing, corporate
philosophy has been changed, and a new “employee” has been birthed.
In years past, there was a stigma with “outsourcing”. The phone quality was
poor, video calls were not an option, VoIP phone systems were closed systems
and were just emerging, and the language and cultural differences were like a
smack in the face in trying to keep customers not happy, but just satisfied.
Today we have solid internet capabilities in most every country and the gap has
closed for the language and cultural variances.
Time zones used to be an issue. Not as much in today’s market as many
“offshore” teams do work same times as their employer or have a crossover
that allows sufficient transfer of information during the transition. The advent
of various project manager software and technology has made the workplace a
true global market.
At ZimWorX, we have coined what we offer as “insourcing”. We are providing a
high-quality team member who becomes part of your team, culture, and family.
They truly work “for you”. The key is to implement them into your culture with
a few very simple “tips”.
Give them solid initial and recurring training.
Set up measured KPI’s.
Develop consistent and detailed reporting.
Praise, correct and evaluate on a regular schedule.
Include them in daily, weekly, monthly meetings.
Include in any office/team performance bonus plans.
Celebrate birthdays and work anniversaries of your virtual team.
SWAG – Send them T-shirts, pens, mugs, etc.…
Have virtual coffees or lunch.
All or even a few of these will help your team member become an integral part
of your organization, and keep attrition at a minimum.
Why would an organization, entrepreneur or CEO/COO consider leveraging a
Global workforce? There are multiple reasons, but here are some that are key.
Reduce your cost by as much as 70% per team member.
Increase your EBITDA/bottom line.
Fill positions which have limited resources available.
Elevate your existing team to focus on high ROI tasks.
Grow your business without adding physical space.
As you are contemplating ways to fulfill any of the above objectives,
implementing a reliable, qualified, and motivated Global Team is the answer.
Before selecting a virtual person or company, ask pertinent questions as you do
your due diligence to be certain they have the infrastructure to support your
needs. Items to consider asking might be the following.
Do they work from home, or in a secure location?
Do they have reliable internet and electricity?
Data security is key in many healthcare and organizations that handle PHI
or financial records. Get details on how they protect data.
Do they carry a cyber security insurance policy?
Workforce managers can assist in productivity, see if they employ one.
Must you sign any long term contracts or agreements?
ZimWorX has been very careful to select geographical areas that can offer high
quality teams and a reliable workforce. We have a series of “musts” that we
provide our clients to ensure that they are attaining their global workforce
No work from home.
No long term contracts.
Speak the Queen’s English (in our primary center).
Dedicated team members who only work for you, 40 hours a week.
Finding reliable, hardworking, quality teams is the most important key to
leveraging a successful remote workforce. Doing your “homework” in advance
can increase your probability for success by 10X in implementing your team.
And if the price sounds too good to be true, it probably is!
Our mission at ZimWorX is clear and our objectives defined.
“Transforming the Lives of our Team Members while making a Global Impact for
We reinforce our mission as well as our core values to our Team Members and
our clients. We live by and believe in our Three Wins.
a Win for our team members who are gainfully employed.
a Win for our clients who get an amazing team member.
a Win for ministries worldwide as we donate 51% of all profits around the
Leveraging a true “Global Workforce” in the 21 st century is important in creating
a successful, modern organization. Reaching across borders, thru time zones,
and around the globe, has become commonplace and quite easy to leverage.
If not now, when? If not you, then who?
Start today, learn how an amazing, global team can put you on a new trajectory
for success and for the growth of your organization.